Organizations
that would be learning organizations develop from a solid
understanding of related concepts: appreciative inquiry,
the community of inquiry, and community of practice.
The
organization as a community of inquiry is a facilitated
group of people who work together on a consistent basis
trough inquiry into matters of importance to them. As such,
it is characterized by its structure, processes, culture
and skill sets.
In terms
of structure, the organization as a community of inquiry
is a facilitated democracy and free market in ideas in the
pursuit of the truths it needs to survive and thrive in
a changing, evolving world. The community of inquiry simultaneously
develops the skills, knowledge, understanding and attitudes
of its members through inquiry into matters of importance.
In terms
of process, the organization as a community of inquiry is
a dialogic, open, and facilitated pursuit of truth it needs
to survive and thrive in a changing, evolving world. Skills,
knowledge, understanding, and attitudes of the community
are expected to develop through good thinking, good communicating,
and cooperating well in inquiry and action.
In terms
of culture, the organization as a community of inquiry is
characterized by:
-
Leaders and members alike embracing the community's core
purpose and values, and adeptness at preserving them while
stimulating progress;
- Leaders
and members holding themselves responsible-and others
accountable-to high standards;
- Leaders
encouraging members-and members welcoming/accepting the
opportunity-to participate in organizational/community
affairs;
- Leaders
and members having access to the knowledge they need,
when they need it; and
- Conflict
and mistakes made in good faith being seen as opportunities
for learning and growth.
In terms
of skill sets, the community of inquiry develops, maintains,
and employs the essential human capacities of thinking,
critically and creatively, communicating feelings and ideas,
and cooperating in inquiry and action. Employing these capacities
requires openness to outcome, generative listening, finding
value in others, surfacing assumptions, balancing advocacy
and inquiry, and suspending judgments.
An organization,
as overlapping communities
of practice, develops sets of skills together. Through
application of reason and experience they expand the knowledge
they need to meet the challenges of the world of which they
are a part to create the lives they truly want to live.
Melding
the notion of a collective pursuit of truth embodied in
the community of inquiry with the philosophical approach
to knowledge known as appreciative
inquiry provides a solidly grounded concept for
the learning organization.
There
are few really good resources about the community of inquiry
available on the Internet. The ideas are best developed
in the field known as philosophy for children (P4C), but
its central concepts are well-developed in a number of works,
especially those written or influenced David Bohm, especially
Peter M. Senge. Here are the Internet sources I have found
and used:
The
concept of the Community of Inquiry
Inquiry
is no mere conversation (or discussion or dialogue): facilitation
of inquiry is hard work!
Materials
useful for assessing progress in a community of inquiry
Selections
from Peter Senge's book, The Fifth Discipline Fieldbook,
on facilitation
Tools
and environments for high-performance communication
Tenets
of Democracy: Thinking Together and Making Meaning
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